At Cino Ltd Companies, protecting your privacy is important to us. After all, online privacy and security is what we’re all about.
Why Cino Ltd Companies Collects Personal Information:
Cino Ltd Companies only collects your Personal Information where it is required to provide you products or services which you request such as additional documents, demonstrations of our software, or sales orders. By maintaining an accurate customer database, we are able to send notifications via e-mail to keep you informed about the status of our products and to provide updates and technical notices.
What Information We Collect:
Cino Ltd Companies collects your Personal Information at a variety of points, including when you place an order through our eCommerce provider, register software, request services, or take part in other activities on our Web site. For example, we often ask for your Personal Information when you are looking to demo our technology, conferring with one of our customer support technicians, downloading a new product or program update, registering your software or purchasing a product. During these interactions we will collect Personal Information relevant to your transacting with us, such as your name, mailing address, phone number, e-mail address and credit card information, or when you are doing a demo your social security number along with information about the Cino Ltd Companies products you own or use, such as the activation code or key-code, date of purchase and information relating to a support issue.
Please be aware that if you prefer not to provide us with your Personal Information, because such information may be necessary for us to provide certain services, we may not be able to, or may choose not to, make such services available to you.
Additionally, Cino Ltd Companies gathers general information about visits to our Web site and stores this information in log files. This information is stored in anonymous profiles and is not associated with a user’s account. This information includes the number of total visits to our Web site, and which browser is used to view our Web site (including the version number). No Personal Information is contained in this data. Cino Ltd Companies uses this information to understand traffic and downloads on our Web site, enabling us to improve the site, provide the best online experience possible, and improve our ability to serve our customers.
Cino Ltd Companies does not intentionally gather Personal Information about visitors who are under the age of 13.
Sharing Your Personal Information:
Cino Ltd Companies is committed to protecting your privacy. Cino Ltd Companies will not, under any circumstances, rent or sell your Personal Information nor does Cino Ltd Companies trade or exchange mailing lists with any other organization. Furthermore, Cino Ltd Companies only shares your Personal Information with our contractors that assist us in our efforts to fulfill our obligations to you, and then only with partners that commit to adhere to the same level of commitment as Cino Ltd Companies to protect your privacy and data. Cino Ltd Companies maintains this information; but we may disclose your Personal Information to third parties if we believe that such action is necessary to (1) comply with the law; (2) protect and defend the rights or property of Cino Ltd Companies; (3) enforce the Cino Ltd Companies Terms of Service Agreement; or (4) protect the safety of any individual or the general public.
Cino Ltd Companies Affiliates:
How We Communicate with You:
Cino Ltd Companies may have an optional e-mail service for customers who wish to periodically receive promotional information, such as general product, service, and Cino Ltd Companies news. Customers are provided the option to opt-out within each e-mail. If you no longer wish to receive Cino Ltd Companies communications, you may “unsubscribe” from our mailing program at any time in the following ways: By contacting our customer support department via FAX at 1-516-203-7467 or via mail to Cino Ltd Companies, P.O. Box 124, Coram, New York, and 11727 USA
We will then update our database and take reasonable measures so that no further promotional correspondence should be sent to the e-mail address. You may, however, still receive transactional messages.
Cookies and Other Technologies:
Following common e-commerce practices, Cino Ltd Companies uses “cookies” and other technologies to collect non-personal data that enables us to better understand and improve the usability, performance, and effectiveness of Cino Ltd Companies Web site. Cookies are unique text files sent to your browser and stored on your computer. If you do not want Cino Ltd Companies to send cookies to your browser, you can set your browser options to reject cookies or notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use some of our Web site services.
Cino Ltd Companies may send required notifications via e-mail to keep you informed of the status of your orders or accounts and to provide updates and technical notices. This service is used for messages that are important for the maintenance of your subscription and the functionality of our services. When you purchase or register a product online, we require an e-mail address for completion of the transaction, which we will use for these communications.
Cino Ltd Companies DOES NOT store credit card information. If you choose to purchase Products online using a credit card, the credit card information is sent using SSL (Secure Socket Layer) encryption, an industry-standard method for protecting data as it travels over the Internet.
Although we make good faith efforts to store the Personal Information we collect in a secure operating environment that is not accessible to unauthorized users, we cannot guarantee complete security.
Ways to Update Your Personal Information:
Cino Ltd Companies carefully maintains our customer database in an effort to keep your Personal Information accurate for the purposes for which it is used. It is your right to be able to update your Personal Information as needed. You can correct out-of-date information, update information, remove information, or review any information previously provided to Cino Ltd Companies by contacting us at customer support department via FAX at 1-516-203-7467 or via mail to Cino Ltd Companies, P.O. Box 124 Coram, New York 11727 USA. Please note, however, that we may retain certain information relating to software licensing and your information may also be retained in our archives. When contacting our customer service, we will verify your identification through the use of security questions before sharing any Personal Information as it appears in our customer database.
Cino Ltd Companies reserves the right to amend, revise, or modify this policy and our other policies and agreements at any time and in any manner. Any revisions, amendment, or modification will be posted
Cino Ltd Companies Contact information:
516 932 0317 x312
Send all other correspondence to:
Cino Ltd Companies, Inc.
P.O. Box 124
Coram, New York 11727